Pencil'd
Priced and pitched for one-van businesses rather than call centres, which is the right shape for the problem: a tradesperson with their hands full loses the call and the job. The 100-minute entry allowance is the number to watch — at $0.50 an overage minute, a busy month makes the $100 unlimited plan cheaper than the $50 one.
Pros
- Books appointments into the calendar and inbox, not just takes messages
- Transcripts of every call included on the entry plan
- Live demo callback from your own website address before signing up
- 14-day trial with no setup fee on both plans
Cons
- Entry plan includes only 100 minutes, with $0.50 per minute after
- No company country or legal entity published
- Website is the only channel documented — no app or integrations listed
- Enterprise pricing is unpublished