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Otter.ai vs Read AI

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Entry price
Otter.ai from $8.33/mo, Read AI from $15/seat/mo — different billing units, so no direct winner
Free plan
Both have one
Public API
Both have one
Best fit
Otter.ai: Teams that live in Zoom, Meet or Teams and want notes without a note-taker · Read AI: Sales and customer-facing teams who want engagement and sentiment read-outs after every call
Platforms
Otter.ai: Web, iOS, Android, Chrome extension · Read AI: Web, macOS, Windows, iOS, Android, Chrome extension, Slack app

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Side by side

FactOtter.aiRead AI
CategoryMeeting AssistantsMeeting Assistants
Pricing modelFreemiumFreemium
Starts at$8.33/mo$15/seat/mo
Public APIYesYes
Trust score87 / 10091 / 100
PlatformsWeb, iOS, Android, Chrome extension, APIWeb, macOS, Windows, iOS, Android, Chrome extension, Slack app, API
CompanyOtter.aiRead AI, Inc.
Launched2016—
Last verifiedSep 6, 2026Sep 6, 2026

What our research says

Otter.ai

Still the default for English-language meeting notes, and the free tier is unusually usable. What determines the right plan is not features but the per-conversation ceiling: 30 minutes on Basic and 90 on Pro means a standard hour-long review truncates on the free tier and a workshop truncates on Pro. Pick the tier by your longest recurring meeting.

Pros

  • 300 free minutes a month makes evaluation real rather than token
  • Annual Pro at $8.33 is roughly half the month-to-month rate
  • An MCP server is exposed from the free tier, so assistants can query transcripts without the paid API
  • Business removes the minute cap entirely rather than raising it

Cons

  • The API and webhooks require Enterprise, which is quote-only
  • Per-conversation ceilings (30 min free, 90 min Pro) cut recordings mid-meeting
  • Basic allows three file imports in total, not per month
  • Month-to-month pricing is roughly double annual at both self-serve tiers

Read AI

The free tier is unusually generous on breadth — meeting coach, engagement scores, cross-tool search — and stingy on depth, with only five transcripts a month, so it works as a trial rather than a long-term free plan. Pay for Pro if you live in back-to-back calls and want the same assistant reading your inbox and Slack; stick with a cheaper transcriber if all you want is notes.

Pros

  • Covers meetings, email and messaging in one assistant with cited answers across all three
  • Native desktop and mobile apps plus a Chrome extension, not only a web dashboard
  • Public API, webhooks, Zapier, MCP connectors and CRM integrations for getting data out
  • Engagement and sentiment metrics that most transcribers do not attempt
  • SOC 2 Type 2, GDPR and HIPAA claims, with training on customer data off by default

Cons

  • Free tier caps transcripts, reports and live notes at five a month
  • Audio and video playback only from the $22.50 Enterprise tier, which needs five licences
  • No refunds, card-only billing, and every licence in a workspace must be on the same plan
  • Engagement and sentiment scoring on colleagues raises consent questions in some workplaces

Which one fits

Choose Otter.ai if you need

  • Teams that live in Zoom, Meet or Teams and want notes without a note-taker
  • Accessibility use, where live captions matter as much as the transcript
  • Recruiters and researchers who need searchable interview records across a workspace

Choose Read AI if you need

  • Sales and customer-facing teams who want engagement and sentiment read-outs after every call
  • People drowning in meetings, email and Slack who want one searchable feed
  • Workspaces that want SSO, SCIM and HIPAA on the top tier

Otter.ai vs Read AI: the questions people ask

Is Otter.ai cheaper than Read AI?

They charge in different units, so there is no like-for-like answer: Otter.ai starts at $8.33/mo, Read AI at $15/seat/mo. Entry price is the lowest paid plan as we last verified it.

Does Otter.ai or Read AI have a free tier?

Both: Otter.ai has a free tier, and Read AI has a free tier.

Which has a public API, Otter.ai or Read AI?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.

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