Freeday
Verified Oct 16, 2026 ActiveContracted AI agents for customer service, KYC checks and accounts payable, billed per resolved case
Listed on EffectHub ·
Pricing
- Pricing model
- Contact sales
Outcome-based enterprise contracts only: you pay per resolved conversation, verified document or processed invoice, with no seats or subscriptions. Implementation, integration, optimisation and 24/7 support are stated as included; no rates are published, and everything starts with a demo booking.
Use tool ↗About Freeday
Freeday sells what it calls digital employees: agents that take a whole workflow end to end rather than answering a single question. The published use cases are customer service across voice, chat, email and WhatsApp, KYC verification, and invoice processing in accounts payable, wired into systems such as Salesforce, SAP, Epic and Zendesk through APIs, webhooks or screen automation. Contracts are outcome-based, so you pay per resolved conversation, verified document or processed invoice instead of per seat, with implementation, integration and support folded into that rate. There are no self-serve plans and no published figures, only a demo booking. The company operates from Rotterdam with a second location in Paris and holds ISO 27001 and the Dutch NEN 7510 healthcare standard.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Pricing page: pay per resolved conversation, verified document or processed invoice; implementation, integration and 24/7 support built in; 75%+ automation guarantee claimed; no published rates (15 October 2026)freeday.ai ↗
- Digital employees for customer service across voice, chat, email and WhatsApp, KYC and accounts payable; ISO 27001 and NEN 7510:2024 certified (15 October 2026)freeday.ai ↗
- Contact page lists Vijverhofstraat 47, Rotterdam, Netherlands, and a Paris, France location (15 October 2026)freeday.ai ↗
Is Freeday legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Apr 24, 2020 (6 years ago)Registry record (RDAP), registrar Realtime Register B.V., looked up Sep 12, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Nov 24, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- Freeday, NetherlandsOur research, card verified Oct 15, 2026
Pros & cons of Freeday
One of the few vendors in this category that actually prices on results rather than seats, which shifts the risk of a badly performing agent back onto them. It is an enterprise sale end to end: no trial, no price, and no way to evaluate it without booking time with their team.
Pros
- Pay-per-resolution contracts instead of per-seat licences
- Voice, chat, email and WhatsApp handled through one platform
- Named integrations with Salesforce, SAP, Epic and Zendesk
- ISO 27001 and NEN 7510:2024 certified, which matters for Dutch healthcare and finance
- Implementation and 24/7 support are stated as included in the rate
Cons
- No published pricing, so no way to size a deal without a sales call
- No self-serve signup or trial
- Automation rate guarantees are vendor-stated and not independently verified
Best for
- European enterprises with GDPR and NEN 7510 obligations
- Finance and healthcare teams automating KYC or invoice processing
- Buyers who want to pay on resolution rather than on licences
Not for
- Small teams wanting a self-serve chatbot
- Anyone who needs to compare prices before a sales conversation
Watch out: The advertised 75%+ automation guarantee and the payback claim come only from the vendor's own pricing page, with no methodology published behind them.
Alternatives to Freeday
Freeday head-to-head
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