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Launched 2024 · Verified Oct 16, 2026

Convo

Verified Oct 16, 2026 Active
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Runs moderated user interviews on its own, transcribes them, and pulls the themes out across the whole study.

qualitative researchai moderated interviewsusability testingdiary studiesthematic analysisContact sales

Listed on EffectHub ·

Web
Screenshot of the Convo website
#2729
getconvo.ai as we captured it — our own screenshot, not the vendor’s press image.

Pricing

Pricing model
Contact sales

The pricing page now shows no plans or figures, only a demo booking; the earlier published $250-a-month plan with $1-per-interview-minute metering is gone, so the cost has to be quoted by sales.

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Overview

About Convo

Convo runs qualitative research studies where the moderator is a model rather than a person: it asks the questions, follows up on what the participant said, and covers concept tests, usability sessions on embedded Figma prototypes, customer discovery and multi-day diary studies in more than forty languages, by voice or video. Recordings are transcribed and themed automatically, with a live dashboard and shareable highlight clips. It is sold to research and product teams through a booked demo; the pricing page no longer lists a price. The company, Convo B.V., was founded in Amsterdam in March 2024.

Platforms
Web
API
Not confirmed
Last verified
Oct 16, 2026

Verified sources

  • Pricing page renders no plans or prices, only 'Book a demo'; footer 'Made in Amsterdam' (15 October 2026)getconvo.ai ↗
  • About page: Convo B.V. founded in Amsterdam in March 2024; founder and CEO/CTO Renny Chan (15 October 2026)getconvo.ai ↗
  • Home page: AI-moderated interviews in 40+ languages, concept testing with embedded Figma prototypes (15 October 2026)getconvo.ai ↗
Fact check

Is Convo legit?

We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.

Domain registered
Aug 16, 2024 (2 years ago)Registry record (RDAP), registrar NameCheap, Inc., looked up Sep 21, 2026
TLS certificate
Issued by Google Trust Services, valid until Jan 2, 2027Seen in our own connection to the site on Oct 16, 2026
Last checked
Oct 16, 2026The site answered
On the market since
2024The vendor's own material, read by us
Operated by
Convo B.V., NetherlandsOur research, card verified Oct 15, 2026

How we collect these records

Editorial verdict

Pros & cons of Convo

medium confidence

An AI-moderated research platform that runs the interview itself and does the transcription and theming afterwards, in over forty languages. Diary studies and Figma prototype testing are covered, which is more than most survey tools attempt. Pricing has moved behind a demo call, and an automated moderator will not chase the interesting tangent a good researcher would.

Pros

  • The model moderates live and asks branching follow-ups rather than reading a fixed script
  • Handles concept testing, usability, discovery and diary studies
  • Transcribes, themes and produces shareable highlight reels automatically
  • Supports more than forty languages and integrates with Figma prototypes

Cons

  • No public price any more; every route leads to a demo booking
  • No public API found, so results stay inside the dashboard
  • An automated moderator misses the unscripted probe that often produces the real insight
  • Named customers are enterprise, and the sales process reflects that audience

Best for

  • research teams running concept tests or usability studies at volume
  • multilingual studies where recruiting local moderators is the bottleneck
  • product teams testing Figma prototypes with real users

Not for

  • one-off studies where a sales-quoted platform contract is out of proportion
  • sensitive or exploratory research that needs a skilled human moderator

Watch out: Ask whether interview minutes or uploads are metered on top of the platform fee; the last published plan charged per interview minute, which made cost scale with how talkative participants were.

Convo head-to-head

Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.

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