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008 Agent vs Vapi

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. 008 Agent starts at $0.39, Vapi at $0.05. Only Vapi ships a public API.

008 AgentVoice AI agents that answer calls, update CRMs, and run scripted actions, billed per minute plus a monthly seat.VapiDeveloper platform for building and running voice phone agents, billed per minute of call time.

Side by side

Fact008 AgentVapi
CategoryVoice Agents & Phone AIVoice Agents & Phone AI
Pricing modelPaidPaid
Starts at$0.39 minute$0.05 minute
Public APINoYes
PlatformsWebWeb, API
Company008Vapi Inc.
Launched—2020
Last verifiedSep 1, 2026Sep 6, 2026

What our research says

008 Agent

008 Agent's pitch is speed of setup for voice agents that can actually take actions mid-call, not just transcribe. The per-minute pricing with an optional monthly instance fee rewards high call volume and penalizes low, sporadic usage.

Pros

  • Agents can take real actions - tickets, CRM updates, web search - not just talk
  • Entry tier has no monthly commitment, only per-minute usage
  • Built-in integrations with common CRM and helpdesk tools

Cons

  • No published flat-rate plan for predictable monthly budgeting at low volume
  • Company location isn't disclosed, though the site defaults to a Spanish-language version with a Spanish contact number
  • Per-minute pricing makes costs harder to forecast than a seat-based plan

Vapi

The default answer when a developer needs a voice agent on a phone line rather than a chat widget: it handles the hard real-time parts — barge-in, latency, turn-taking, telephony — and lets you swap in your own models. Enterprise adoption at Ring and Intuit is real validation. Cost forecasting is the hard part, because the platform fee is only one of four meters running.

Pros

  • Handles real-time voice mechanics: turn-taking, interruptions, latency and telephony
  • Bring-your-own-key support across OpenAI, Anthropic and Google avoids double model markup
  • CRM and helpdesk integrations for Salesforce, HubSpot and Zendesk
  • SOC 2, HIPAA and PCI compliance plus SSO and RBAC on the enterprise tier
  • Proven at scale, with Amazon Ring routing inbound support volume through it

Cons

  • The $0.05/minute platform fee sits on top of speech, model and voice provider costs
  • Concurrency beyond ten lines costs $10 per line per month
  • Enterprise compliance features require an annual Scale contract
  • It is a developer platform, so there is no usable no-code path

Which one fits

Choose 008 Agent if you need

  • Teams that want a voice agent live quickly without a dev sprint
  • Businesses with high call volume that benefits from the discounted per-minute tiers
  • Companies already using Zendesk, Salesforce, or HubSpot

Choose Vapi if you need

  • Developers building phone-based support, booking or qualification agents
  • Replacing IVR trees with something that actually listens
  • Teams that want to bring their own model and voice provider keys

More comparisons

All 008 Agent alternatives →Browse all Voice Agents & Phone AI →