WhatsApp chatbot for hotel chains that handles guest housekeeping, maintenance, and reservation requests.
Speakspots automates hotel guest communication over WhatsApp: guests message a hotel's own WhatsApp number for housekeeping requests, maintenance issues, reservations, or general questions, and the bot resolves what it can without staff involvement, integrating with the property's existing PMS. The company claims an average response time under 15 seconds. Speakspots Ltd has run this since 2019 and offers a free 30-day proof-of-concept for one hotel before any payment, with production pricing set per room per season rather than published as a flat rate, and no long-term contract required.
No flat published price; billed per room, seasonally, after a free 30-day proof-of-concept for one hotel.
Use tool ↗Speakspots is a B2B tool for hotel operators, not a consumer product: it's meant to cut staff time spent on routine WhatsApp requests. Six years in market and a stated 100% POC-to-paid renewal rate for the last two years suggest it holds onto the hotels that try it, though pricing is only available by talking to sales.
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