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Sentifyd vs Synthesia

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Sentifyd starts at $21, Synthesia at $18. Only Synthesia has a free tier. Only Synthesia ships a public API.

Side by side

FactSentifydSynthesia
CategoryAI Support ChatbotsAI Avatars & Talking Heads
Pricing modelPaidFreemium
Starts at$21 month$18 month
Public APINoYes
PlatformsWebWeb, API
CompanySentify Technology OÜSynthesia Ltd
Launched2017
Last verifiedSep 1, 2026Sep 6, 2026

What our research says

Sentifyd

Sentifyd is aimed at businesses where a website visitor typically needs guidance before converting — real estate, hospitality, events — and uses a talking avatar rather than a text widget to provide that guidance around the clock. The pricing stacks a monthly plan fee on top of per-minute avatar usage, so the effective cost depends heavily on how much visitors actually talk to the avatar, not just which plan tier is picked.

Pros

  • Combines a monthly plan with visitor lead qualification and tool integrations
  • Supports multiple languages for visitor interactions
  • Free 50-credit trial available without a card
  • Named use cases across several concrete industries (real estate, hospitality, events, B2B services)

Cons

  • Total cost combines a monthly fee with per-minute avatar usage, harder to predict than a flat subscription
  • No free ongoing tier beyond the initial trial credits
  • Entry pricing is in euros, so the USD cost shifts with the exchange rate

Synthesia

The safe institutional choice for training video at scale — SCORM export and review workflows are what you are paying for, not the avatars themselves.

Pros

  • SCORM export and review workflows fit corporate training pipelines properly
  • A free Basic tier now exists, so the output can be tested before committing
  • Annual billing cuts the Starter seat from $29 to $18
  • Multi-language voiceover and dubbing are built in rather than bolted on

Cons

  • Paid credits are allocated per year, so a busy month can exhaust the budget
  • Avatar expressiveness trails HeyGen at comparable prices
  • Starter's roughly 120 minutes a year is thin for real course production
  • Unlimited minutes and the useful admin controls sit behind quote-only Enterprise

Which one fits

Choose Sentifyd if you need

  • Real estate agencies and hospitality businesses needing pre-sale visitor guidance
  • Event organizers and B2B service companies wanting always-on website support
  • Businesses wanting a multilingual avatar rather than a text-only chatbot

Choose Synthesia if you need

  • Learning and development teams producing course video in many languages
  • Internal communications needing brand kits and an approval step
  • Organisations that have to export finished video into an LMS via SCORM

All Sentifyd alternatives →All Synthesia alternatives →Browse all AI Support Chatbots