Sensay
Verified Oct 16, 2026 ActiveInterviews departing employees, then leaves their knowledge behind as a chatbot the team can question.
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $500/yr
- Billing
- Yearly
One published figure: $500 per knowledge base per year, with a 'talk to sales' option for custom plans. No free tier or trial is shown on the pricing page; the only call to action is a demo booking. The billing unit is the knowledge base, so cost scales with how many departures you capture rather than with team size.
Use tool ↗About Sensay
Sensay handles the part of offboarding that paperwork misses. It runs adaptive AI voice interviews with a person who is leaving, ingests whatever files they hand over, and turns the result into a searchable knowledge base plus a chatbot colleagues can question months later. It also drafts handover documents from the same material and plugs into Slack and Teams so the replacement asks questions where they already work. Setup is pitched at two days and the site claims 200+ customers. Founders are Dan Thomson, Marco Bettiolo and Shane Sibley, and press announcements place the company in Singapore; it pivoted here from consumer AI replicas. Pricing is $500 per knowledge base per year.
- Platforms
- Web · Slack app
- API
- Not confirmed
- Last verified
- Oct 16, 2026
Verified sources
- Pricing page shows $500 per knowledge base per year as the only price, a 'talk to sales' custom option, and no free tier or trial (15 October 2026)sensay.io ↗
- Home page describes an AI interviewer (Sophia) that interviews departing employees and serves the result as a chat assistant over Slack and Microsoft Teams, with a two-day setup claim and 'over 200 companies' (15 October 2026)sensay.io ↗
- Terms of service name the operator as Sensay Pte Ltd, registration 202516659M, registered at 6A Shelton Way, Singapore, under Singapore law (15 October 2026)sensay.io ↗
Is Sensay legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- TLS certificate
- Issued by Let's Encrypt, valid until Nov 17, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- Sensay Pte Ltd, SingaporeOur research, card verified Oct 15, 2026
Pros & cons of Sensay
Sensay attacks a real and badly served problem: the tacit knowledge that walks out with a resignation. Voice interviews rather than a document template is the right instinct, because the useful material is what nobody wrote down. The numbers on the site are vendor claims, and pricing per knowledge base gets expensive during a wave of departures.
Pros
- Adaptive voice interviews rather than a static exit form
- Output is a queryable chatbot, not just a transcript
- Slack and Teams access for the receiving team
- A single published price with no quote gate
Cons
- $500 per knowledge base per year scales badly with headcount
- Retention and onboarding metrics are unverified vendor claims
- No free tier or trial listed on the pricing page
Best for
- companies losing long-tenured staff to retirement
- teams with undocumented systems and a single owner
- HR that wants handover documents generated automatically
Not for
- organisations with low turnover and good documentation
- anyone needing an on-premise deployment
Watch out: The company pivoted from consumer AI replicas to offboarding, so older reviews describe a different product entirely.
Alternatives to Sensay
Sensay head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.