PixieBrix
Verified Oct 22, 2026 ActiveBrowser extension that watches and gates what support agents do inside the web apps they already use
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $15/seat/mo
- Billing
- Per seat, monthly
Starter is $15 per user/month on annual billing or $25 month-to-month; Business $30 or $40. A Team plan bills $10 per developer plus $5 per user on annual terms ($15 and $7.50 monthly) with 300 premium API credits. A Free tier ($0, unlimited personal mods, one 2,000-record database) and a $10 per user Team plan from the older mod-builder line-up are shown further down the same page. All paid tiers carry a 30-day trial; RPA and Tours brick packs add $5 per user, and extra API credits cost $0.01 each.
Use tool ↗About PixieBrix
PixieBrix installs as a Chrome, Edge or Island extension and sits inside the web tools a contact-centre agent already works in, requiring no change to those systems. From there it records what agents actually do — refunds issued, discounts applied, records opened, text copied out — and can warn on or hard-block an action that breaks policy, keeping an audit trail for later investigation. The company began by selling user-built browser 'mods' that add automation to any page, and that builder is still what the free and Starter tiers deliver; the enterprise pitch is now revenue protection, account-abuse detection and data-loss control. PixieBrix, Inc. is a New York company founded in 2020.
- Platforms
- Web · Chrome extension
- API
- Not confirmed
- Last verified
- Oct 22, 2026
Verified sources
- Pricing page with a monthly/annual toggle: Starter $15 or $25 per user/month, Team $10 or $15 per developer plus $5 or $7.5 per user, Business $30 or $40 per user/month, Enterprise custom with SAML SSO; a second table shows Free $0, Team $10 and Business $30 per user; 'All paid tiers include a 30 day free trial'; extra API credits from $10 per 1,000 (15 October 2026)pixiebrix.com ↗
- Home page: 'Agent Activity. Real-Time Enforcement. One Platform.', browser extension for Chrome, Edge and Island that can monitor, warn or block agent actions, Data Loss Protection page, 'The contact center is the attack surface'; footer 2026 PixieBrix, Inc. (15 October 2026)pixiebrix.com ↗
Is PixieBrix legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Jul 3, 2020 (6 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Dec 29, 2026Seen in our own connection to the site on Oct 22, 2026
- Last checked
- Oct 22, 2026The site answered
- On the market since
- 2020The vendor's own material, read by us
- Operated by
- PixieBrix, Inc., United StatesOur research, card verified Oct 15, 2026
Pros & cons of PixieBrix
PixieBrix solves a problem that usually requires either replacing the agent desktop or accepting no visibility at all: it layers monitoring and policy enforcement over whatever web apps a contact centre already runs, from inside the browser. Deploying as an extension means no OS agent and no migration, which is why it lands in operations teams that could never get a platform swap approved. The catch is that the product this vendor is known for — user-built browser mods — is now the small end of a business aimed squarely at enterprise oversight.
Pros
- Runs as a Chrome, Edge or Island extension with no OS agent and no migration off existing tools
- Enforcement is graded — monitor, warn, or block — rather than all-or-nothing
- Captures browser-level actions like copy/paste and record access that server logs miss
- Genuine free tier with unlimited personal mods, and a 30-day trial on every paid tier
- Per-user pricing is published rather than hidden behind a demo
Cons
- Coverage stops at the browser — anything an agent does outside it is invisible
- The Team plan's split pricing (per developer plus per user) makes the real bill hard to forecast
- The product's public positioning has moved from automation to oversight, so older tutorials and reviews describe a different tool
Best for
- Contact-centre operations that need refund, discount and record-access oversight across several web tools
- Fraud and trust teams investigating agent-side abuse without installing endpoint software
- Companies that cannot replace an agent desktop but need policy enforcement on it
Not for
- Individuals looking for a general workflow automation tool — that is now the smallest part of the product
- Anyone needing coverage outside the browser; there is no OS-level agent by design
Watch out: Monitoring what employees copy and which records they open has works-council and privacy-notice implications in the EU and UK — treat rollout as an HR and legal project, not just a browser deployment.
Alternatives to PixieBrix
PixieBrix head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.