Myna
Text-based follow-up is the right place to put an agent: the stakes per message are low, response times matter more than eloquence, and booking a slot is a well-defined finish line. Myna covers an unusually wide channel list and prices per-message usage openly, which is more honest than bundling it invisibly. Watch the total, though — the subscription is the smaller half of the bill once real SMS and WhatsApp volume runs through it.
Pros
- Eight channels covered, including WhatsApp, Telegram, Discord and Instagram, not just SMS
- Calendar and CRM sync into GoHighLevel, HubSpot and Zoho out of the box
- Per-message rates are published openly rather than hidden in a bundle
- Every plan includes $10 of usage credit, and the free tier gets the same credit to test with
- Documented API for connecting tools that are not on the integration list
Cons
- Metered messaging on top of the subscription makes the real monthly cost hard to predict
- Headline plan prices are permanently displayed as discounts from a higher list price
- No country of incorporation is published for Myna Systems Inc.
- Engagement statistics — 575,000 conversations, 99% delivery — are unaudited vendor claims