JustCall
Verified Oct 15, 2026 ActiveBusiness phone and contact-centre platform whose AI voice agent answers calls, qualifies leads and books meetings
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $29/seat/mo
- Billing
- Per seat, monthly
Two bills, not one. Seats on annual billing are Team $29, Pro $49 and Pro Plus $89 per user per month with a two-licence minimum; Business is quoted. The AI Voice Agent is a separate add-on: $0.99 per minute pay-as-you-go or $99/month for 100 minutes and $249/month for 300, with the first 100 minutes free and volume rates quoted down to $0.15 per minute.
Use tool ↗About JustCall
JustCall is the contact-centre product of SaaS Labs, a San Francisco company serving more than 6,000 customers. The base platform is a cloud phone system with calling, SMS and CRM logging; the AI Voice Agent is an add-on that picks up inbound calls around the clock, holds a natural conversation, qualifies the caller, books straight into a calendar, transfers to a human when needed and fires SMS follow-ups. Everything it learns writes back to the CRM and can trigger workflows. Seats and agent minutes are billed separately, and APIs plus webhooks at developer.justcall.io cover custom integrations.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page: Team $29, Pro $49, Pro Plus $89 per user/month billed annually, minimum 2 licences, Business custom; AI Voice Agent add-on with first 100 minutes free and volume discounts down to $0.15/min (15 October 2026)justcall.io ↗
- AI Voice Agent page: add-on priced at $0.99 per minute pay-as-you-go, or 100 minutes for $99/month and 300 minutes for $249/month, available on every plan (15 October 2026)justcall.io ↗
Is JustCall legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- TLS certificate
- Issued by Sectigo Limited, valid until Feb 27, 2027Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- Operated by
- SaaS Labs, United StatesOur research, card verified Oct 15, 2026
Pros & cons of JustCall
Buying the voice agent inside a phone system you already run beats bolting a standalone agent onto a separate number: transfers, CRM writes and SMS follow-ups are already wired. The pricing is the thing to model carefully — at $0.99 a minute the agent can outcost the seats it sits on.
Pros
- Agent answers 24/7, qualifies, books to calendar, transfers to a human and sends SMS follow-ups
- Call data writes back to the CRM and can trigger downstream workflows
- Documented APIs and webhooks at developer.justcall.io
- Sits on an established phone platform with 6,000+ customers rather than a standalone bot
Cons
- Two-part bill: seat licences plus agent minutes, so the effective cost is easy to underestimate
- $0.99 per minute pay-as-you-go is steep for anything past light volume
- Advertised seat prices are annual-billing rates
Best for
- Sales teams losing inbound leads to unanswered after-hours calls
- Companies already on a cloud phone system that want AI answering inside it
- Workflows where a call needs to book a meeting and log to CRM automatically
Not for
- High call-volume support queues, where per-minute pricing gets expensive fast
- Teams wanting only an AI agent without paying for phone seats underneath
Watch out: The AI Voice Agent is an add-on, not a plan feature — you pay for seats at $29+ per user and for agent minutes on top.
Alternatives to JustCall
JustCall head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.