Skip to content
effecthub

Eloquens AI vs Shortwave

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Cheaper paid plan
Shortwave — $18/mo vs $60/mo for Eloquens AI
Free plan
Only Shortwave (Eloquens AI has paid plans only)
Higher Trust score
Shortwave — 96 vs 83 for Eloquens AI
Best fit
Eloquens AI: Teams fielding high volumes of routine email in multiple languages · Shortwave: People who search and question years of Gmail history
Platforms
Eloquens AI: Web · Shortwave: Web, macOS, Windows, iOS, Android

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Eloquens AIAutonomous email agent that reads, drafts, and sends routine replies in over 160 languages, escalating anything complex to a human.ShortwaveAI-first email client for Gmail with deep assistant search

Side by side

FactEloquens AIShortwave
CategoryEmail ManagementEmail Management
Pricing modelPaidFreemium
Starts at$60/mo$18/mo
Trust score83 / 10096 / 100
PlatformsWebWeb, macOS, Windows, iOS, Android
CompanyIgnite Enterprise Software Solutions, LLCShortwave Communications, Inc.
Last verifiedOct 15, 2026Oct 15, 2026

What our research says

Eloquens AI

Eloquens is built for volume — routing and answering routine email at scale across languages — which suits a support or ops inbox more than a personal one. Pricing by sent-email count means costs scale directly with how busy the inbox actually is, which cuts both ways depending on volume.

Pros

  • Genuinely multilingual, replying in the sender's own language across 160-plus languages
  • Sentiment analysis and routing rules decide what needs a human instead of a blanket auto-reply
  • Full audit trail supports compliance reviews

Cons

  • No free tier, only a 30-day trial before billing starts
  • Pricing is capped by sent-email volume, so a busy inbox needs a higher, pricier tier

Shortwave

Still the most capable AI layer we have seen on top of Gmail, and it is now cheaper to try: a free plan and an $18 individual Pro tier sit below the $30-plus business seats. The value is in asking questions of years of old mail, so people who only triage today's inbox will not get much from the paid tiers.

Pros

  • Free plan and an $18 individual tier make it possible to test the assistant without a business seat
  • AI search answers questions across the mail archive, not just keyword hits
  • Model tier, AI quota and filter count scale clearly from plan to plan
  • Native apps on all major desktop and mobile platforms

Cons

  • Business seats at $30 to $120 a month are expensive next to Gmail's built-in AI
  • Free plan limits search history to 90 days and adds a Shortwave signature to sent mail
  • No annual discount is offered; billing is monthly only

Which one fits

Choose Eloquens AI if you need

  • Teams fielding high volumes of routine email in multiple languages
  • Operations managers who want sentiment-based routing to humans for complex cases
  • Companies needing an audit trail for compliance reasons

Choose Shortwave if you need

  • People who search and question years of Gmail history
  • Small teams that share threads and assign emails inside the inbox
  • Users who want AI filters to sort incoming mail without hand-written rules

Eloquens AI vs Shortwave: the questions people ask

Is Eloquens AI cheaper than Shortwave?

On published entry prices, Shortwave starts lower — $18/mo against $60/mo for Eloquens AI. Entry price is the lowest paid plan as we last verified it; what each plan includes differs.

Does Eloquens AI or Shortwave have a free tier?

Shortwave has a free tier; Eloquens AI has paid plans only.

More comparisons

Browse all Email Management →