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Eloquens AI vs Shortwave

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Eloquens AI starts at $60, Shortwave at $30.

Eloquens AIAutonomous email agent that reads, drafts, and sends routine replies in over 160 languages, escalating anything complex to a human.ShortwaveAI-first email client for Gmail with deep assistant search

Side by side

FactEloquens AIShortwave
CategoryEmail ManagementEmail Management
Pricing modelPaidPaid
Starts at$60 month$30 month
Public APINoNo
PlatformsWebWeb, macOS, Windows, iOS, Android
CompanyIgnite Enterprise Software Solutions, LLCShortwave Communications, Inc.
Last verifiedSep 1, 2026Sep 6, 2026

What our research says

Eloquens AI

Eloquens is built for volume — routing and answering routine email at scale across languages — which suits a support or ops inbox more than a personal one. Pricing by sent-email count means costs scale directly with how busy the inbox actually is, which cuts both ways depending on volume.

Pros

  • Genuinely multilingual, replying in the sender's own language across 160-plus languages
  • Sentiment analysis and routing rules decide what needs a human instead of a blanket auto-reply
  • Full audit trail supports compliance reviews

Cons

  • No free tier, only a 30-day trial before billing starts
  • Pricing is capped by sent-email volume, so a busy inbox needs a higher, pricier tier

Shortwave

The strongest AI layer on Gmail right now, priced accordingly: $30 a seat is Superhuman money for a product whose real value is search and the assistant, not keyboard shortcuts. Worth it only if you interrogate old mail rather than just triage new mail.

Pros

  • AI search across multi-year history is the feature rivals handle worst
  • Real desktop apps for macOS and Windows plus iOS and Android, not a web wrapper
  • Collaboration is built in rather than bolted on
  • Model class is an explicit priced choice instead of a black box

Cons

  • No free plan and no cheap individual tier any more
  • Gmail-only, which rules out a large share of business mail
  • The $120 Max seat is hard to justify outside very heavy use
  • No public API to build on

Which one fits

Choose Eloquens AI if you need

  • Teams fielding high volumes of routine email in multiple languages
  • Operations managers who want sentiment-based routing to humans for complex cases
  • Companies needing an audit trail for compliance reasons

Choose Shortwave if you need

  • People whose job is finding things buried in years of email: recruiters, founders, account managers
  • Small teams wanting shared threads and assignment without adopting a helpdesk
  • Gmail users who liked Google Inbox and want a modern equivalent

More comparisons

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